General information and mandatory information
It applies to all online activities between the controller and the visitors to this website as well as the services for which the website serves as the entry portal.
We would like to point out that data transfers over the Internet (e.g. when communicating by email) can exhibit security gaps. For this reason, completely protecting data from access by third parties is impossible.
Note on the controller
The controller for data processing on this website is:
Frey+Gnehm Ingenieure AG
Solothurnerstrasse 257
4600 Olten
Storage and retention period of your data
We treat data that is collected and stored confidentially unless it is considered to be publicly accessible information. We use suitable technical and organisational measures to protect the data against loss and manipulation as well as against unauthorised access and access by third parties.
For security reasons and to protect the transmission of confidential content you send to us, we use SSL or TLS encryption. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.
Note on data transfers to the USA
Our website integrates tools from companies based in the USA. If these tools are active, your personal data may be passed on to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection laws. US companies are obliged to release personal data to security authorities without you as the data subject being able to take legal action against this. It therefore cannot be ruled out that US authorities (e.g. intelligence services) will process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.
Rights of the data subject
You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. You have the right to request the direct transfer of the data to another controller. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. In addition, you have the right to demand that the processing of your data be restricted under certain circumstance or to object to its unlawful processing. Furthermore, you have the right to log a complaint with the competent supervising agency. These rights arise from Articles 12-22 of the GDPR.
Data collection on this website
When you visit our website, non-personal usage data such as your IP address, the address of the last page visited, the browser used, date, time, etc., are registered. The data recorded does not allow any conclusions to be drawn about you personally. The data allows us to ensure that the website is provided without errors and to improve the quality of the service by identifying trends and usage behaviour. Unless a specific retention period is specified in the following sections, your personal data will remain with us until the purpose for the data processing no longer applies.
By registering in online portals or by otherwise providing your personal data on our website, you send us information about yourself, for example as your name, address, and email address (“content data”). By submitting this information, you agree that your personal data may be stored and processed for the purpose stated when it was collected.
Your personal data will not be shared with third parties outside of the BKW Engineering AG without your express consent. Exceptions: External service providers who process the data absolutely necessary for this purpose on behalf of the BKW Energie AG as well as companies in the BKW Group for the purpose of data analysis, personalised advertising campaigns, customer contacts and the development and design of products and services in the energy and infrastructure services sector. All controllers receiving this data are obliged by the BKW Engineering AG to ensure compliance with data protection and data security regulations.
We use cookies on our website. Cookies are small text files that are stored permanently or temporarily on your computer when you visit the website. Many cookies are technically necessary because certain website functions cannot be ensured without them. Other cookies are used to anonymously analyse general visitor usage in order to continuously improve the website.
The following data can be transmitted by cookies:
- Search terms entered
- Frequency of page views
- Use of website functions
The user data collected in this way is pseudonymised using technical methods. It is therefore no longer possible to associate the data to the user who accessed the site. The data is not stored together with other personal data of the user.
Cookies are used on the basis of Art. 6(1)(f) of the GDPR. We have a legitimate interest in storing cookies to ensure technically error-free and optimised provision of our services. Analysis cookies are used to improve the quality of our website and its content. If consent to the storage of cookies has been requested, the cookies in question will be stored exclusively on the basis of this consent (Art. 6(1)(a) GDPR).
You can set your browser so that you are informed when cookies are stored and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
We use Cookiebot CMP, offered by Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, Tel.: + 45 50 333 777, Email: mail@cookiebot.com. Cookiebot automatically creates a GDPR-compliant cookie banner for our website visitors. In addition, Cookiebot scans, audits and evaluates all cookies (first and third party) and trackers on our website. This means that you always receive an up-to-date and GDPR-compliant cookie banner and can decide for yourself which cookies you will allow and which you deny.
If you consent to the use of cookies, the following data will be transferred to Cybot and stored and processed there.
- The IP number of the end user in anonymised form (the last three digits are set to 0).
- Date and time of consent.
- User agent of the end user’s browser.
- The URL from which consent was sent.
- An anonymous, random and encrypted key.
- The consent status of the end user, which serves as proof of consent.
We use this data to ensure the full functionality of our website.
The key and consent status are also stored in the end user’s browser in the cookie “CookieConsent” so that the website can automatically read and follow the end user’s consent in all subsequent page requests and future end user sessions for up to 12 months.
The key is used as proof of consent and for an option used to check if the consent status stored in the end user’s browser matches the original consent status sent to Cybot. Cookiebot is used to obtain the consent legally required for the use of cookies. The legal basis for this is Art. 6(1)(c) of the GDPR.
All user data will be deleted by Cookiebot after 12 months from the date of registration (cookie consent) or immediately after termination of the Cookiebot service.
The “bulk consent” function is enabled on our website. This enables consent for multiple websites from a single end-user consent. With the end-user’s consent, a separate, random, unique ID is also stored. If all of the following criteria are met, this key is stored in encrypted form in the third-party cookie “CookieConsentBulkTicket” in the end-user’s browser:
- You enable the bulk consent function in the configuration of the service.
- The end user allows third-party cookies in the browser settings.
- The end user has disabled “Do Not Track” in the browser settings.
- The end user accepts all or at least certain types of cookies when giving consent.
You can prevent the collection and processing of your data by cookiebot.com by disabling the execution of script code in your browser or by installing a script blocker in your browser. More information on this topic is provided by Cookiebot at the following link: www.cookiebot.com/en/privacy-policy
The hosting services offered by Nine Internet Solutions AG and Microsoft Azure are used to provide infrastructure and platform services, database services, computing capacity, security measures and storage space as well as technical maintenance services, which we use for the purpose of operating our online services.
As with any connection to a web server, certain technical data is logged and stored by our web hosting provider’s server.
This data includes:
- The IP address
- The operating system of your device
- The type and version of your browser
- The origin of the request (referrer)
- Hostname of the accessing computer
- Time of server request
This data is not collected together with data from other sources.
This is necessary for technical reasons in order to make our website available to you. The web hosting provider protects this data against unauthorised access using technical and organisational measures. We have concluded a contract with Nine Internet Solutions AG in which we oblige them to protect our customers’ data and not to pass it on to third parties.
To the extent that we process personal data, we do so because of our interest in offering you the best possible user experience and ensuring the security and stability of our systems (Art. 6(1)(f) GDPR).
We use CloudFlare functions on our website. The provider is CloudFlare,
Inc. 665 3rd St. #200, San Francisco, CA 94107, USA
CloudFlare offers a globally distributed content delivery network with DNS. The information transferred between your browser and our web pages is routed through CloudFlare’s network. CloudFlare is thus able to analyse the data traffic between users and our websites in order to, for example, detect and ward off attacks on our services. In addition, CloudFlare may store cookies on your computer for optimisation and analysis. This serves to protect our legitimate interests in the optimal marketing of our offer, which predominate in the context of a balancing of interests. For more information, see CloudFlare’s privacy policy.
CloudFlare provides more information at the following link: https://www.cloudflare.com/en-gb/privacypolicy/
If you contact us by email or telephone, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6(1)(b) of the GDPR if your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested.
The data you send to us via contact requests will remain with us until you request deletion of the data, revoke your consent to storage of the data, or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Analytics and advertising programmes
When visiting our Website, your surfing behaviour can be statistically evaluated. This is done primarily using so-called analysis programs. The legal basis for the use of the following tools is Art. 6(1)(f) of the GDPR. We have a legitimate interest in optimising our website and our advertising by analysing user behaviour. If corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6(1)(a) of the GDPR.
Detailed information on these analysis and advertising programs can be found in the following sections.
We use Google Analytics, a web analysis service provided by Google LLC (“Google”), to analyse, optimise and operate our website efficiently. Google uses cookies. The information generated by the cookie (or a similar technology) about your use of this website is usually transferred to a Google server in the USA and stored there.
Google will use this information on our behalf to evaluate your use of our website, to compile reports on website activity, and to provide us with other services relating to the use of this website and the Internet. To this end, we have concluded a contract for data processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics. Pseudonymous usage profiles can be created from your processed data.
We only use Google Analytics with IP anonymisation enabled. This means that Google shortens the IP address used by your device. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The IP address transmitted by your browser will not be merged with other data from Google. You can prevent the storage of cookies by setting your browser software accordingly. In addition, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB.
For more information about Google’s use of data, settings and options for objecting, please see Google’s Privacy Policy and the settings for the display of advertisements by Google.
Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymised or deleted after 14 month.
We also use Google Data Studio to visually create custom reports and interactive dynamic dashboards for our users.
We use the data from Google Analytics for this purpose. The web tool does not require a local application and can be started via the web. Access is via a browser, and the data sources are connected directly via Google Data Studio. Further information on the use of
Google Data Studio can be found at:
support.google.com/datastudio/answer/6283323
We use the online marketing service Google Ads to place advertisements in the Google advertising network (e.g. in search results, in videos, on websites, etc.) so that they are shown to those users who are likely to be interested in the advertisements. This allows us to place advertisements for and on our website more specifically in order to only present you advertisements that are potentially of interest to you. If, for example, you are shown advertisements for products that you were interested in on other websites, then this is referred to as “remarketing”. For this purpose, when you visit our website and other websites on which the Google advertising network is enabled, Google immediately executes a code from Google, and so-called (re)marketing tags (invisible graphics or code, also known as “web beacons”) are integrated into the website. They are used to store an individual cookie, i.e. a small file, on your device (comparable technologies can also be used instead of cookies). This file records which websites you have visited, which content you are interested in and which advertisements you have clicked on. In addition, technical information about the browser and operating system, referring websites, time of your visit, and other information about the use of the website is collected.
We also receive an individual “conversion cookie” that collects various information from your device. The information collected using this cookie is used by Google to create conversion statistics for us. However, we only learn the total number of anonymous users who clicked on our ad and were redirected to a page with a conversion tracking tag. We do not receive any information that can be used to personally identify users.
Your usage data is processed pseudonymously within the Google advertising network. This means that Google does not store and process your name or email address, for example, but processes the relevant data based on the cookie within pseudonymous user profiles. This means that from Google’s point of view, the ads are not managed and displayed for a person specifically identified, but for the cookie owner, regardless of who this cookie owner is. This does not apply if you have expressly allowed Google to process your data without this pseudonymisation. The information collected is transmitted to Google and stored on Google’s servers in the USA.
For more information about Google’s use of data, settings and options for objecting, please see Google’s Privacy Policy and the settings for the display of advertisements by Google.
Google Optimize is a testing tool from Google that can be used on our website to optimise pages and improve the user experience. Google Optimize allows different versions of a website to be displayed simultaneously. This allows us to evaluate which version best meets the wishes and expectations of our users.
To do this, Google Optimize collects user data using the Google Analytics cookie, which is described in detail in the “Google Analytics” section above.
The personal data collected is processed by Google Optimize in the USA. More information can be found in Google’s Privacy Policy.
You can disable tracking (opt-out) by Google Optimize at any time using the link provided in this Privacy Policy in the section “Google Analytics”.
We use the conversion and tracking tool “Bing Ads” from the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, on our website. Microsoft stores cookies on your device to enable analysis of your use of our website if you have accessed our website via a Microsoft Bing ad (so-called “conversion measurement”). In this way, Microsoft and we can recognise that someone has clicked on an ad, has been redirected to our website, and has reached a previously determined target page (the so-called “conversion page”).
We only learn the total number of users who have clicked on a Bing ad and were then redirected to the conversion page. No IP addresses are stored. No personal information about your identity is disclosed either.
If you do not wish to participate in the Bing Ads tracking process, you can also disable the setting of the cookie required for this in your browser settings or use the Microsoft opt-out page.
For more information on data protection and the cookies used by Microsoft Bing Ads, please see Microsoft’s Privacy Statement.
Our website uses the analysis and conversion tracking technology of the social network LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. When you visit our website, a direct connection is established between your browser and the social network LinkedIn via the remarketing tags and the LinkedIn server. LinkedIn then receives the information that you have visited our site with your IP address. This enables LinkedIn to associate your visit to our website with your user account.
We can use the information obtained in this way to display LinkedIn ads. We would like to point out that as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn. You can find more information on this in the LinkedIn Privacy Policy.
Click on the following link to find out how you can opt out of interest-based advertising for third-party providers: https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences?lang=en
Integration of third-party content
We use content or service offerings from third parties on our website in order to integrate their content and services, for example videos or fonts (hereinafter collectively referred to as “content”).
This always requires that the third-party providers of this content can recognise your IP address because without your IP address, they would not be able to send the content to your browser. Your IP address is therefore required to display this content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons” or “tracking pixels”) for statistical or marketing purposes.
The pixel tags can be used to evaluate information such as visitor traffic on the pages of our website. The pseudonymous information can also be stored in cookies on your device and can contain, among other things, technical information about the browser and operating system, referring websites, the time of your visit, and other information about your use of our website, and can also be linked to such information from other sources.
The legal basis for the use of the content described below is Art. 6(1)(f) of the GDPR. We have a legitimate interest in improved user-friendliness and a visually attractive presentation of our website, as well as in making the locations we specify on the website easy to find. If corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6(1)(a) of the GDPR.
We integrate videos from the “YouTube” platform of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, into our websites.
You will find more information in the Google’s Privacy Policy, Opt-out: https://adssettings.google.com/authenticated
We integrate the function reCAPTCHA for detecting bots, e.g. when entering data in online forms, of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, into our websites.
You will find more information in the Google’s Privacy Policy, Opt-out: https://adssettings.google.com/authenticated
We integrate maps from the Google Maps service of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The data processed may include the IP addresses and location data of users, although this data is not collected without their consent (usually enabled in the settings on their mobile devices). The data may be processed in the USA. You will find more information in the Google’s Privacy Policy, Opt-out: https://adssettings.google.com/authenticated
We use the open source mapping tool OpenStreetMap (OSM). The provider is the OpenStreetMap Foundation. To use the functions of OpenStreetMap, it is necessary to store your IP address. This information is usually transferred to an OpenStreetMap server and stored there. We have no influence on this data transfer. More information on how user data is handled can be found in OpenStreetMap’s Privacy Policy and here http://wiki.openstreetmap.org/wiki/Legal_FAQ.
This website uses the Google Tag Manager. With Google Tag Manager, you can manage all your website tags from a single interface. The Tag Manager only implements tags. This means that no cookies are used and, as a result, no personal data is processed. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not process any personal data and does not use any cookies.
For more information about Google’s use of data, settings and options for objecting, please see Google’s Privacy Policy and the settings for the display of advertisements by Google.
Google provides further information on this at the following link https://privacy.google.com/businesses/compliance/
Our website uses the Google Marketing Platform (formerly “Google DoubleClick”) provided by Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland. The Google Marketing Platform uses cookies to deliver ads that are relevant to you, improve campaign performance reports, or prevent you from seeing ads multiple times.
Google uses a pseudonymous cookie ID to record which ads are displayed in which browser and which ads are called up, and can thus prevent you from seeing them multiple times. In addition, Google can also use cookie IDs to record conversions related to ad requests. This is the case, for example, if you see an ad and visit the advertiser’s website later on and purchase something there. According to Google, these cookies do not contain any personal information.
Your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this service. According to Google, through the integration of these services, Google receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can associate your visit with your user account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will be able to determine out and save your IP address.
You can prevent the tracking process by making the appropriate settings in your browser software (e.g. by disabling third-party cookies), disabling the cookies for conversion tracking by blocking cookies from the domain www.googleadservices.com in your browser settings, and to prevent interest-based advertisements from providers who are part of the “About Ads” self-regulation campaign, via the link http://www.aboutads.info/choices or the link http://www.google.com/settings/ads/.
We would like to point out that in this case, you may not be able to use all the functions of this website to their full extent.
Alternatively, you can disable the DoubleClick cookies on the following page: https://www.youronlinechoices.com/uk/your-ad-choices.
For more information about the Google Marketing Platform can be found at https://marketingplatform.google.com/. You can also find more information at the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/.
For more information about Google’s use of data, settings and options for objecting, please see Google’s Privacy Policy and the settings for the display of advertisements by Google.
This website uses the Hotjar service to improve user-friendliness. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St. Julian's Business Centre, 3, Elia Zammit Street, St. Julian’s STJ 1000 Malta, Europe). We have concluded a data processing agreement with Hotjar and fully implement the strict requirements of the German data protection authorities when using Google Analytics. Mouse clicks as well as mouse and scroll movements may be recorded. Keyboard entries made on this website may also be recorded. Personal information is not recorded, though. Hotjar uses a tracking code to collect and transmit your data. As soon as you visit our website, the Hotjar tracking code automatically collects the data based on your activity and stores it on the Hotjar servers (located in Ireland). In addition, the cookies placed on your computer or device by the website also collect data. For more information on how Hotjar works, visit this page: https://www.hotjar.com/privacy.
Source: www.swissanwalt.ch.
If you would like to object to the collection of data by Hotjar, use the following opt-out option: https://www.hotjar.com/opt-out.
Functions and content of the Instagram service, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA, can be integrated into our website. This can include content such as images, videos or text and buttons with which users can share content from this website on Instagram. If you are a member of the Instagram platform, Instagram can associate your access to the above-mentioned content and functions with your profile there. You can find more information in Instagram’s Privacy Policy.
Functions and content of the XING service, offered by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany, can be integrated into our website. This can include content such as images, videos or text and buttons with which users can share content from this website on XING. If you are a member of the XING platform, XING can associate your access to the above-mentioned content and functions with your profile there. You can find more information in XING’s Privacy Policy.
Functions and content of the LinkedIn service, offered by the LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, can be integrated into our website. This can include content such as images, videos or text and buttons with which users can share content from this website on LinkedIn. If you are a member of the LinkedIn platform, LinkedIn can associate your access to the above-mentioned content and functions with your profile there. You can find more information in LinkedIn’s Privacy Policy, Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Our presence in social networks
We operate company pages in various social media to raise awareness of our services and products and to get in touch with visitors and users of the pages and our website.
We would like to point out that you use our social media pages and their functions at your own risk. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating). Alternatively, you can also access the information provided on this page on our website at www.bkwengineering.com.
Data processing by social networks
Social networks can generally analyze your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). When you visit our social media pages, numerous data protection-relevant processing operations are triggered. In detail:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can associate this visit with your user account. Under certain circumstances, through, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.
Using the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be shown to you both inside and outside of the respective social media portal. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are or were logged in.
Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and data protection provisions of the respective social media portals.
Legal basis
Our social media presences are intended to ensure the most comprehensive possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR. The analysis processes initiated by the social networks may be based on different legal bases that must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6(1)(a) of the GDPR).
Data controller and assertion of rights
If you visit one of our social media presences, we and the operator of the social media platform are jointly responsible for the data processing operations triggered during your visit. You can generally assert your rights (information, rectification, erasure, restriction of processing, data portability and lodging a complaint) against us and against the operator of the respective social media portal.
Please note that despite our shared responsibility with the social media portal operators, we do not have full influence on the data processing operations carried out by the social media portals. Our options are largely determined by the company policy of the respective provider.
Retention period
The data we collect directly via the social media presence will be deleted from our systems as soon as you request its deletion, you revoke your consent to the storage of the data or the purpose for the data storage no longer applies. Cookies stored on your device remain there until you delete them. Mandatory statutory provisions – in particular retention periods – remain unaffected.
We have no influence on the retention period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).
Social networks in detail
We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Details on how they handle your personal data can be found in XING’s Privacy Policy.
We have a LinkedIn profile. The provider is the LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
If you want to disable LinkedIn advertising cookies, please use the following link:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs
For details on how they handle your personal data, please see LinkedIn’s Privacy Policy.
We have a profile on Instagram. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Details on how they handle your personal data can be found in Instagram’s Privacy Policy.
We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in YouTube’s Privacy Policy.
We have a profile on Facebook. The provider is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Details on how they handle your personal data can be found in Facebook’s Privacy Policy.
Audio and video conferences
We use online conference tools, among others, to communicate with our customers. If you communicate with us via a video or audio conference over the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.
Data processing
The conference tools record all data that you provide/use to use the tools (email address and/or your telephone number). The conference tools also process the duration of the conference, the start and end (time) of your participation in the conference, the number of participants and other “context information” related to the communication process (metadata).
In addition, the provider of the tool processes all technical data that is necessary to handle online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker as well as the type of connection.
If content is exchanged, uploaded or otherwise made available within the tool, then this content is also stored on the servers of the tool providers. Such content includes in particular cloud recordings, chat/instant messages, voice mails, uploaded photos and videos, files, whiteboards and other information shared while using the service.
Please note that we do not have full influence on the data processing operations of the tools used. Our options depend largely on the corporate policy of the respective provider. For further information how data is processed by the conference tools, please refer to the privacy policies of the tools used, which we have listed below.
Purpose and legal basis
The conference tools are used to communicate with prospective or existing contract partners or to offer specific services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) of the GDPR. If consent has been requested, the use of the corresponding tools is based on this consent; you can revoke your consent at any time with effect for the future.
Retention period
The data we collect directly via the video and conference tools will be deleted from our systems as soon as you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies. Cookies stored on your device remain there until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.
Conference tools used
We use Microsoft Teams. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Details on how data is processed can be found in the Microsoft Teams Privacy Statement.
We have concluded a data processing agreement with the provider of Microsoft Teams and fully implement the strict requirements of the German data protection authorities when using Microsoft Teams.